Resort Policies, Terms and Conditions
Check-in/Check-out
Check-in Time is 4:00 pm
Check-out Time is 9:00 am
Early Check-in/Late Check-out may be available before June 17 or after Labour Day (off season). Please contact the office if you require early check-in or late check-out. There will be no late check-outs authorized during peak season.
Reservations
A reservation is confirmed upon receipt of a deposit. The deposit amount required is $300 for weeklong stay, $150 for all other stays, $100 for boat reservations). The deposit is refundable (less a $50 processing fee) if cancelled with more than 8 weeks notice prior to check-in date.
Payments
A reservation is confirmed upon receipt of a deposit. The deposit amount required is $300 for weeklong stay, $150 for all other stays, $100 for boat reservations). The deposit is refundable (less a $50 processing fee) if cancelled with more than 8 weeks notice prior to check-in date.
No Smoking
There is to be no smoking inside cottages. If you have been found to have smoked inside, an additional cleaning fee of $500 will be charged to the credit card on file. This includes cannabis, cigarettes, cigars, pipes, vapes, etc.
Fishing
Licenses
In the Province of Ontario, a Fishing Licenses is required if you plan to fish. This includes fishing from a boat or from the docks/shore. It is your responsibility to have a valid license (which can be obtained here) and to be aware of what is in season and the appropriate slot size before you drop your line. Any guest violating fishing rules or regulations will be asked to leave.
Lockers
Fishing lockers are available free of charge. Please request a lock at Reception.
Visitors
Day visitors are welcome to visit any cottage rental or seasonal trailer guests. However, all visitors are required to register at the Main Reception centre. Failure to register may result in visitors being asked to leave the property. Day Visitors must depart by 8 pm. Overnight visitors will be charged $25 per night. Visitors are considered anyone not registered at time of check-in.
Parking
Each cottage is limited to two (2) vehicles. Parking locations are dependent on the cottage. Please confirm parking locations with office staff to avoid parking on septic systems or tile bed locations. Boat trailers are not allowed to be parked at your cottage. Please see office staff for trailer parking locations. Extra vehicles or trailers will be charged $20 per day per vehicle.
Firewood
Firewood is available for purchase at the resort. Firewood is delivered nightly to cottages who have pre-ordered during store hours. No firewood is delivered after 7 pm.
Please note that is illegal to transport firewood in Ontario between control zones. If you choose to bring your own firewood, please ensure it is purchased within control zone (locally).
Pet Rules
Alpine Resort is a pet friendly. Pet fees are $100 per pet. Alpine Resort requires guests to pre-register their pets using the online form found here. Pets can be any animal you bring from home with you to the property: dogs, cats, rabbits, iguanas, kangaroos, etc. Alpine Resort reserves the right to limit the number of pets per guest.
- All pets not in a cottage must be leashed at all times while on the resort.
- Pets are not to be left outside without the owner present at any time.
- Use of ground stakes is not permitted.
- Pet owners are required to clean up after their pets immediately.
- Pets must be non-aggressive and under control of their owner at all times.
- Pets are not allowed in common areas of the resort – i.e. in store, games room, laundry, barn or pool enclosure.
Pets (and their owners) found to violate the rules or not pre-registered may be fined $100 or evicted.
Resort Equipment
Games
Games are available free of charge in the games room located in the basement of Reception. Games may be taken back to cottages. Please return to the Reception upon check-out.
Sports and Outdoor Equipment
Sports and Outdoor Equipment are available free of charge and are located in the games box by the main parking lot. Please see Reception to sign out equipment and return when done.
Kayaks, Canoes and PFDs
Kayaks and canoes are located near the boat launch and are available for free on a first come, first served basis. Please limit use to no more than 1 hour at a time if others are waiting.
Paddles and PFDs can be signed out at the Fishing Hut.
Boats
Alpine Resort offers pontoon boats, bass boats and fishing boats (with and without motors) for rent on a daily or weekly basis. To reserve your boat, please confirm with Main Office. You may be required to provide proof of competency and a damage deposit prior to renting a boat. A request form can be found here.
Dockage
Want to bring your own boat? Alpine Resort has its own boat launch and lots of docks and slips available to rent. Please reserve your dock here.
Our Cottages
Kitchens
Our clean, well spaced cottages are equipped with full kitchens including a full-size fridge, stove, microwave, kettle, coffee maker (basket filters not provided), a limited selection of pots, pans, dishes and most common utensils. Pots and pans are limited in sizes, you should bring bigger pots if you require them.
Bedrooms
In each of our 2-, 3- and 4-bedroom cottages, all beds are fitted with zippered mattress protectors and pillows. A package of bedding for each bed is provided which includes a fitted sheet, a flat sheet and pillowcases. Beds are not made prior to arrival. Any additional bedding or blankets are the responsibility for our guests to provide. We do not provide blankets at all.
Each cottage has a pull-out couch or futon in the living area. No bedding is provided for the pull-out couches.
Bathrooms
Each cottage is equipped with a 4-piece bathroom and two rolls of toilet paper. Our cottages have small water heaters so limited hot water.
Cleaning Supplies
We provide dish soap, sponge, broom and dust pan, vacuum cleaner, mop and bucket, and all purpose cleaner.
Other
Each cottage has a deck, a picnic table, a fire pit, two plastic lawn chairs and a BBQ (propane tanks are available to rent by the day or week for a fee or you may bring your own).
Television & Internet
Each cottage comes with a 19” tv and receives 4 satellite stations. Stations can be changed daily as required. Wireless internet is available at no charge in the reception area/lounge.
What you need to bring
You will need to bring:
- kitchen and bath towels
- soaps
- baking dishes such as muffin pans, cookie sheets or cake pans, large pots, etc
- all paper products (paper towels, etc.)
- food stuffs
- blankets and bedding for the pull out couch if you plan to use it
Cottage Cleaning
All guests are expected to leave the cottage as they found it when they arrived. All guests are responsible for cleaning before check-out using the provided checklist. Failure to clean your cottage may result in a cleaning fee of $250 being charged to your credit card or cash deposit.
